Terms of service

TERMS AND CONDITIONS

OVERVIEW

Welcome to Ceylan & Co.

Throughout this website, the terms "we," "us," and "our" refer to Ceylan & Co. Ceylan & Co. operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the "Services") to provide you with a curated shopping experience.

Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms and Conditions, together with all policies referenced herein (collectively, the "Terms"), govern your access to and use of the Services and describe your legal rights and obligations.

Please read these Terms carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.

By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you must not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence. If you permit minors under your supervision to use the Services on devices you own, purchase, or manage, you accept full responsibility for their use.

To access certain features of the Services, including purchasing products through our online store, you may be required to provide personal information such as your email address, billing address, shipping address, payment information, and other account details.

You represent and warrant that all information you provide is accurate, current, complete, and that you have the legal right to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

You may not transfer, assign, sell, or otherwise grant access to your account to any third party.

SECTION 2 – OUR PRODUCTS

We make every reasonable effort to display our products and services as accurately as possible.

However, actual product colors, appearance, and details may vary depending on your device, screen settings, browser, and display configuration.

We do not guarantee that the products you receive will exactly match the images or descriptions displayed in our online store or meet your personal expectations.

All product descriptions, specifications, and pricing may be modified at any time without prior notice.

We reserve the right to discontinue any product at any time and to limit the quantity of products offered to any individual, geographic region, or jurisdiction at our sole discretion.

SECTION 3 – ORDERS

By placing an order, you submit an offer to purchase our products.

Ceylan & Co. reserves the right to accept or reject any order at its sole discretion for any lawful reason.

Your order is not considered accepted until we send you an order confirmation.

Payment must be successfully authorized and processed before your order is accepted.

Please review your order carefully before submitting it, as cancellation requests may no longer be possible once your order has been accepted.

If we modify, reject, or cancel your order, we will attempt to notify you using the email address, billing address, or telephone number provided during checkout.

Returns and exchanges are governed exclusively by our Return and Withdrawal Policy.

You represent and warrant that all purchases are made for your personal or household use only and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, promotions, and discounts are subject to change without prior notice.

The price charged for a product or service will be the price displayed at the time your order is placed and will be confirmed in your order confirmation email.

Unless otherwise stated, all prices exclude applicable taxes, shipping charges, handling fees, customs duties, and import taxes.

Prices displayed in our online store may differ from prices offered through physical retail locations or third-party sales channels.

From time to time we may offer promotional campaigns that are subject to separate terms and conditions. In the event of any conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide accurate, current, and complete purchase, payment, and account information for all transactions.

You further agree to promptly update your information, including your email address, payment details, and billing information, to enable us to complete your transactions and contact you when necessary.

You represent and warrant that:

  • the payment information you provide is accurate and complete;
  • you are authorized to use the selected payment method;
  • charges incurred by you will be honored by your payment provider; and
  • you agree to pay all charges incurred, including shipping costs, handling fees, taxes, customs duties, and any other applicable charges.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times provided on our website are estimates only and are not guaranteed.

We are not responsible for shipping delays caused by shipping carriers, customs authorities, force majeure events, or circumstances beyond our reasonable control.

Ownership of the purchased products and the risk of loss pass to you once the goods have been handed over to the shipping carrier for delivery.

SECTION 6 – INTELLECTUAL PROPERTY

All content made available through the Services, including but not limited to trademarks, logos, brand names, text, graphics, images, photographs, videos, audio files, product descriptions, reviews, software, website design, layout, and all other materials, is the exclusive property of Ceylan & Co., its licensors, or its affiliates and is protected by applicable intellectual property laws, including copyright, trademark, and other proprietary rights.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Services solely for your personal and non-commercial use.

Unless expressly permitted in writing by Ceylan & Co., you may not reproduce, copy, distribute, modify, publish, transmit, display, sell, license, create derivative works from, or otherwise exploit any content available through the Services.

Nothing contained in these Terms shall be interpreted as granting any license or ownership rights to any intellectual property belonging to Ceylan & Co., Shopify, or any third party.

Unauthorized use of any content may violate copyright, trademark, and other applicable laws.

All rights not expressly granted remain reserved by Ceylan & Co.

SECTION 7 – OPTIONAL TOOLS

The Services may provide access to third-party tools or services over which we neither monitor nor exercise any control.

Such tools are provided solely as a convenience and are made available "as is" and "as available" without warranties, representations, endorsements, or conditions of any kind.

Your use of any optional third-party tools is entirely at your own risk and subject to the applicable terms and conditions of the respective third-party provider.

We reserve the right to introduce additional features, tools, products, or resources in the future. Any such additions shall also be governed by these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites, applications, services, or embedded content that are not owned or controlled by Ceylan & Co.

We do not investigate, monitor, or endorse the accuracy, completeness, or reliability of any third-party content.

Accessing third-party websites is entirely at your own risk.

We are not responsible or liable for any damages, losses, or claims arising from your use of third-party websites, products, services, or resources.

Before engaging in any transaction with a third party, you should carefully review their own terms, privacy policies, and business practices.

Any complaints regarding third-party products or services must be directed to the respective provider.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our online store is hosted by Shopify, which provides the e-commerce platform enabling us to sell our products.

All purchases made through this website are transactions directly between you and Ceylan & Co.

Shopify is not responsible for the products sold by Ceylan & Co., nor for any disputes, claims, damages, losses, or liabilities arising from your purchase or use of our products or services.

To the fullest extent permitted by law, you agree that Shopify and its affiliates shall not be liable for any claims arising out of your transactions with Ceylan & Co.

SECTION 10 – PRIVACY

All personal information collected through our Services is processed in accordance with our Privacy Policy, which forms an integral part of these Terms.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

Because our store is hosted on Shopify, Shopify also collects and processes certain personal information relating to your use of the Services in order to provide and improve the platform.

Information submitted through our website may be transferred to Shopify and to authorized third-party service providers, some of whom may process your information outside your country of residence where necessary to provide the Services.

Further information regarding how your personal information is collected, processed, stored, and protected can be found in our Privacy Policy.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise provide us with any ideas, suggestions, reviews, recommendations, proposals, plans, comments, or other materials (collectively, "Feedback"), you grant Ceylan & Co. a perpetual, worldwide, irrevocable, transferable, sublicensable, royalty-free license to use, reproduce, modify, adapt, publish, distribute, display, and otherwise exploit such Feedback in any medium and for any purpose, including commercial purposes.

This license allows us, for example, to improve our Services, develop new products, operate our business, promote our brand, and fulfill our contractual obligations.

You represent and warrant that:

  • You own or otherwise control all rights necessary to provide the Feedback;
  • You have disclosed any compensation or incentives received in connection with your Feedback where required by law; and
  • Your Feedback does not violate these Terms or the rights of any third party.

We are under no obligation to:

  • Keep any Feedback confidential;
  • Compensate you for any Feedback; or
  • Respond to your Feedback.

We reserve the right, but are not obligated, to remove, edit, refuse, or monitor any Feedback that we determine, in our sole discretion, to be unlawful, offensive, defamatory, abusive, fraudulent, obscene, infringing, or otherwise objectionable.

You agree that your Feedback will not infringe any copyright, trademark, privacy right, publicity right, or any other proprietary or personal rights of any third party.

Furthermore, your Feedback must not contain viruses, malware, or any harmful code that could interfere with the operation of the Services.

You may not use a false identity, impersonate another person, or otherwise mislead us regarding the origin of any Feedback.

You remain solely responsible for all Feedback you submit.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information available through our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping costs, delivery times, availability, or other information.

We reserve the right to correct any such errors, inaccuracies, or omissions at any time without prior notice.

We may also update information or cancel orders if any information is found to be inaccurate, even after an order has been submitted or confirmed.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes.

You agree not to use the Services, directly or indirectly, to:

  • violate any applicable laws or regulations;
  • infringe intellectual property rights;
  • harass, abuse, threaten, intimidate, or discriminate against others;
  • submit false or misleading information;
  • distribute spam, phishing messages, chain letters, malware, or other malicious content;
  • impersonate another individual or organization;
  • interfere with or disrupt the security or operation of the Services;
  • collect personal information about other users without authorization;
  • use automated systems, bots, crawlers, spiders, scraping tools, artificial intelligence agents, or similar technologies to access or interact with the Services without our prior written consent;
  • bypass or attempt to bypass any security measures implemented by us.

Violation of these Terms may result in the suspension or permanent termination of your access to the Services without prior notice.

SECTION 14 – AGENTS

These Agent Terms apply whenever software agents, AI systems, bots, or automated services access or interact with our Services on behalf of a user.

An "Agent" means any software, artificial intelligence system, or automated process capable of acting autonomously or semi-autonomously on behalf of a person or organization.

Any Agent accessing the Services must:

  • clearly identify itself as an automated system;
  • accurately disclose its identity through the HTTP User-Agent header;
  • never attempt to imitate human behavior in order to avoid detection;
  • never circumvent CAPTCHAs, authentication systems, or technical safeguards;
  • respond truthfully when asked whether an interaction originates from an automated system; and
  • comply with any technical restrictions implemented by Ceylan & Co.

We reserve the right to limit, block, suspend, or prohibit access by any Agent at our sole discretion.

SECTION 15 – TERMINATION

We may suspend, restrict, or terminate your access to the Services at any time, with or without notice, if we reasonably believe that you have violated these Terms or applicable law.

Termination shall not affect any rights or obligations that arose prior to termination, including payment obligations.

The following Sections shall survive termination:

  • Intellectual Property
  • Feedback
  • Warranty Disclaimer
  • Limitation of Liability
  • Indemnification
  • Severability
  • Entire Agreement
  • Assignment
  • Governing Law
  • Privacy
  • and any provisions which by their nature are intended to survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

Unless expressly stated otherwise by Ceylan & Co., the Services and all products offered through the Services are provided on an "AS IS" and "AS AVAILABLE" basis without any warranties, representations, or conditions of any kind, whether express or implied.

To the fullest extent permitted by applicable law, we disclaim all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that the Services will operate without interruption, delay, security issues, or errors, or that any defects will be corrected.

Some jurisdictions do not permit certain warranty exclusions. In such cases, these exclusions shall apply only to the fullest extent permitted by applicable law.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Ceylan & Co., its owners, affiliates, employees, contractors, agents, licensors, service providers, and partners shall not be liable for any direct, indirect, incidental, consequential, punitive, exemplary, or special damages arising out of or relating to:

  • your use of or inability to use the Services;
  • any products purchased through the Services;
  • errors or omissions in any content;
  • business interruption;
  • loss of profits;
  • loss of revenue;
  • loss of savings;
  • loss of data;
  • replacement costs; or
  • any other commercial damages or losses.

This limitation applies regardless of whether the claim is based on contract, negligence, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

SECTION 18 – INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Ceylan & Co., its affiliates, directors, officers, employees, contractors, licensors, agents, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

  • your breach of these Terms;
  • your violation of applicable laws;
  • your infringement of any third-party rights; or
  • your misuse of the Services.

We reserve the right to assume exclusive control of the defense of any matter subject to indemnification at your expense.

You agree to cooperate fully in the defense of any such claim.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law.

The remaining provisions shall remain valid, binding, and fully enforceable.

SECTION 20 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy, Return Policy, and any additional policies published on our website, constitute the entire agreement between you and Ceylan & Co. regarding your use of the Services.

They supersede all prior or contemporaneous agreements, communications, negotiations, and understandings, whether oral or written.

Any ambiguity in these Terms shall not be interpreted against the drafting party.

SECTION 21 – ASSIGNMENT

You may not assign, transfer, delegate, or otherwise dispose of your rights or obligations under these Terms without our prior written consent.

Any attempted assignment without such consent shall be null and void.

We may assign or transfer our rights and obligations under these Terms without restriction.

SECTION 22 – GOVERNING LAW

These Terms and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws applicable at the registered place of business of Ceylan & Co., without regard to conflict-of-law principles.

Where permitted by law, the competent courts having jurisdiction over the registered place of business of Ceylan & Co. shall have exclusive jurisdiction over any disputes arising from these Terms.

SECTION 23 – HEADINGS

The section headings contained in these Terms are provided solely for convenience and shall not affect the interpretation of any provision.

SECTION 24 – CHANGES TO THESE TERMS

The most current version of these Terms will always be available on our website.

We reserve the right to modify, update, replace, or amend these Terms at any time.

Where required by applicable law, we will provide notice of material changes before they become effective.

Your continued use of the Services after any changes become effective constitutes your acceptance of the revised Terms.

SECTION 25 – CONTACT INFORMATION

If you have any questions regarding these Terms and Conditions, please contact us:

Ceylan & Co.

Email: ceylanandcompany@gmail.com